Binciken 5 Whys wata dabara ce ta bincike da ake amfani da ita don ganowa da kuma bayyana sarƙoƙin da ke haddasa matsala, da nufin fayyace ainihin tushen matsalar.Haka kuma ana kiranta da bincike mai suna Five Whys analysis ko Five Whys analysis.Ta ci gaba da tambayar dalilin da ya sa abin da ya gabata ya faru, tambayar tana tsayawa lokacin da amsar ita ce "babu wani kyakkyawan dalili" ko lokacin da aka gano sabon yanayin gazawa.Magance tushen dalilin yana da mahimmanci don hana sake dawowa matsala.Duk wata sanarwa da ke cikin takaddar da ke ɗauke da kalmar “me yasa” tana da nufin ayyana tushen tushen gaskiya (yawanci yana buƙatar aƙalla “dalibai” guda biyar, kodayake yana iya zama ɗaya ko ma fiye da goma don gano tushen dalilin).
(1) Fahimtar halin da ake ciki yanzu:
① Gano matsalar: A mataki na farko na hanyar, za ku fara fahimtar matsala mai girma, mara kyau, ko hadaddun matsala.Kuna da wasu bayanai amma ba cikakkun bayanai ba.Tambaya: Me na sani?
② Bayyana matsalar: Mataki na gaba a cikin hanyar shine a fayyace matsalar.Don samun ƙarin fahimta, tambaya: Me ya faru a zahiri?Me yakamata ya faru?
③ Rarraba matsalar: A cikin wannan mataki, idan ya cancanta, matsalar ta lalace zuwa ƙananan abubuwa masu zaman kansu.Menene kuma na sani game da wannan matsalar?Akwai wasu ƙananan matsalolin?
④ Gano dalilai masu mahimmanci: Yanzu, an mai da hankali kan gano ainihin mahimman abubuwan da ke haifar da matsalar.Kuna buƙatar gano baya don fahimtar mahimman abubuwan da ke haifar da kai tsaye.Tambaya: A ina zan je?Me nake bukata in duba?Wanene zai iya samun bayani game da matsalar?
⑤ Sanin abubuwan da ke tattare da matsalar: Don fahimtar abubuwan da ke faruwa, tambaya: Wanene?Wanne?Wani lokaci?Sau nawa?Nawa?Yin waɗannan tambayoyin kafin ya yi dalilin yana da mahimmanci.
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Lokacin aikawa: Juni-08-2023
